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Making the Most of Outlook

Making the Most of Outlook











Course Aims

This half day instructor led course is designed to develop the practical skills needed to use MS Outlook effectively.


• Becoming confident in using MS Outlook Shortcuts

• Customising Outlook

• Managing Message Options

• Mastering the Calendar

• Search Options

• Creating and using Templates and Groups

• Converting Emails to Tasks


Delegates should already have a basic knowledge of MS Outlook and be confident using a mouse and keyboard.

Course Outline

• Customising Outlook

• Outlook Keyboard Shortcuts

• Email Message Options (receipts, blind copies, saving sent items to alternative folder, delay delivery, direct replies, recalling emails)

• Voting Buttons

• Templates, Quick Parts & Quick Steps

• Creating Rules

• Converting Emails to Tasks

• Using the Calendar including Permissions, Delegate Access and Categories

• Contact Groups

• Search Options

NB – Training is based around the above topics with the precise agenda and pace of delivery tailored to meet the skill levels of the delegates and the specific features of the software version.

Registration: 1:15pm
Workshop Commences: 1:30pm

We can provide laptops for the attendees, but would recommend bringing your own laptop to the session if possible. This way you are using a familiar laptop and our trainer can advise on setting up correctly any shortcut features covered during the session. 


4th floor, Churchgate House,
56 Oxford Street,
M1 6EU

Price: £97.00 + vat

Total Attendees

Tuesday October 8, 2019
1:15 pm to 4:30 pm


for Making the Most of Outlook
Tuesday October 8, 2019

Personal Information

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